effectively both verbally and in writing. Ability to demonstrate professional and effective customer service skills... computer and internet, including typing skills, required. Minimum of one (1) year of experience in a call center, retail...
effectively both verbally and in writing. Ability to demonstrate professional and effective customer service skills... computer and internet, including typing skills, required. Minimum of one (1) year of experience in a call center, retail...
supervisor or call center management review. Performs quality related coaching and feedback discussions with call center staff... to the customer in a courteous, professional manner, and for providing prompt, efficient and accurate service in processing...
for agent supervisor or call center management review. Performs quality related coaching and feedback discussions with call... the Bank to the customer in a courteous, professional manner, and for providing prompt, efficient and accurate service...
- Experience in customer support or call center support - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio..., as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment...