Position Summary : The PH Lead acts as the cell center team lead, ensuring that the day-to-day activities of the..., feedback, and coaching to team members to improve technical troubleshooting skills and customer interactions Monitor call...
Job Summary The Call Center Manager will lead and develop the company's multi-channel contact center operations... operating procedures for all call center operations. Qualifications: Degree in Business Administration, Management...
Job Summary The Call Center Manager will lead and develop the company's multi-channel contact center operations... operating procedures for all call center operations. Qualifications: Degree in Business Administration, Management...
insurance contact center (Health, Motor, Travel, Personal Accident, and other non-life). You'll lead three teams—Sales, Renewals..., or related field (Master's preferred). 5+ years of progressive call center management experience, including 3+ years in senior...
insurance contact center (Health, Motor, Travel, Personal Accident, and other non-life). You'll lead three teams—Sales, Renewals..., or related field (Master's preferred). 5+ years of progressive call center management experience, including 3+ years in senior...
Position Summary : The Call Center Technician provides Tier 1 technical support, assisting customers with website... and escalate recurring technical issues to the PH Lead for further investigation and resolution Qualifications : High school...
Position Summary : The Call Center Technician provides Tier 1 technical support, assisting customers with website... and escalate recurring technical issues to the PH Lead for further investigation and resolution Qualifications : High school...
Position Summary: The Call Center Technician provides Tier 1 technical support, assisting customers with website access.... Identify and escalate recurring technical issues to the PH Lead for further investigation and resolution. Qualifications...
Position Summary: The Call Center Technician provides Tier 1 technical support, assisting customers with website access.... Identify and escalate recurring technical issues to the PH Lead for further investigation and resolution. Qualifications...
and implementing strategies to increase sales and service opportunities. Requirements: Experience: Previous experience in a call center...Job Description: We are seeking a motivated and customer-oriented Automotive Business Development Center (BDC) Agent...
, technical support, and culture. Preferably with a background or knowledge in Tech Support. Excellent verbal and written... teams, ensuring cross-cultural communication. People Management: Build and lead cross-cultural teams. Manage conflicts...
) Technical background in call center technologies including IVR/call delivery, PBX management, VoIP, SIP, networking, security... side of the Call Center industry Demonstrated technical problem-solving proficiency Excellent customer service...
and application software. Responsible for correcting any problem with technical equipment at a call center site. Responsible for the... equipment Provide on-call technical support via pager as required. Spend between 60% - 70 % of time working trouble tickets...
and procedure knowledge. May deliver end customers and Technical Solution Center training as required. Supports Continuous... environment conducive to attaining goals and documenting properly the call activities Clearly explain and present technical...
, Technical Support at Dexcom, you will lead a team that interacts with patients, parents, and caregivers for people affected... or feature is inoperable. Essential Duties and Responsibilities: Lead and motivate the Technical Support team: Provide...
Support Specialist The opportunity We are building a team of L2 Technical Application Support Center in Manila. The... become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Technical Application...
centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster... You Are: 2+ years of call center and customer support/service experience 1+ years of VOIP experience (SaaS VOIP preferred) 1...
. Where You Come In: You will lead a team in a high call volume shared services or call center environment. You manage day-to-day operations, including..., our Technical Support team is not just about providing solutions; it's about transforming the support experience with cutting-edge...
centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster...Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso...
. Qualifications: Minimum of 2 to 3 years or more in a Supervisory role, BPO/call center experience is an advantage Team management... that you and your team members do the right thing each time even if it means doing the difficult things. Review, lead, and proactively...