One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing...
agents Fraudulent activities from other call Centre agents Misconduct Must be able to work shifts and overtime when... wording, systems, protocols and procedures Identify and escalate issues to supervisor Call avoidance from other call Centre...
Call centre agents needed with less no experience but willing to undergo free 4 days training before commencement...
centre agents o Fraudulent activities from other call centre agents o Misconduct Must be able to work shifts and overtime... wording, systems, protocols and procedures Identify and escalate issues to supervisor o Call avoidance from other call...
Job Summary One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent... within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing...
adherence. Lead, mentor, and motivate a team of call centre agents, fostering a collaborative and high-performance work...Main Job Functions: As the Heavy Commercial Vehicles Call Centre Team Leader, you will play a pivotal role...
Main Job Function: You will manage and direct call centre agents in achieving their required daily duties. Your role... will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing...
of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies...Main Job Function: In this role, you will be responsible for overseeing the day-to-day operations of our Call Centre...
escalations from both the client and service providers. Monitor cases and the workflow of agents and team leaders to maximum... to agreed or standard market related rates where team leader and agents are unsuccessful. 5.Escalations Assisting...
escalations from both the client and service providers. Monitor cases and the workflow of agents and team leaders to maximum... to agreed or standard market related rates where team leader and agents are unsuccessful. 5.Escalations Assisting...
Fit & Proper. 3 years of call centre sales experience. 2 years of Term Warranty/VAP experience is essential. Fluency... with the ability to manage high call volumes...
, including DOFA period and FAIS Fit & Proper. Three years of call centre sales experience. One year of outbound call centre...
Fit & Proper) 3 years call centre sales experience 1 year outbound call centre sales experience 2 years motor and home...
(must have) Compliance with regulatory requirements (e.g., DOFA period, FAIS Fit & Proper) 2 years of call centre sales experience 1 year...
reporting and feedback within TAT. JOB REQUIREMENTS: 2 years call centre experience 2 years customer care experience...
. Managing the quality control of 30 to 50 Call Centre agents per month by following quality control audits. Conducting searches... on Citrix to match accounts to Call Centre Agents being audited. Auditing accounts by listening, evaluating and assessing calls...
for the various products that are sold through the sales executives and call center agents based on a sales script. The team... in related field advantageous. Minimum of 3 – 5 years client service and/or sales experience. Previous call centre sales...
agents. Conduct live call monitoring and real-time feedback to optimize agent performance. Implement and reinforce... in a Sales Call Centre environment Display an understanding and knowledge of the product and industry. Meets FAIS Fit & Proper...