levels (Analyst, Specialist, and Senior Specialist) and fluency in languages including Bahasa Indonesia, Bahasa Malaysia... as stipulated in the Service Level Agreement (SLA), and under the direction of the Process Lead. This includes balance sheet...
improve the Product and service and the related customer journey based on user feedback, policy and regulatory requirements... of client needs, digitization and ensure delivery is of the right quality by defining and executing user acceptance test...
improve the Product and service and the related customer journey based on user feedback, policy and regulatory requirements... of client needs, digitization and ensure delivery is of the right quality by defining and executing user acceptance test...
improve the Product and service and the related customer journey based on user feedback, policy and regulatory requirements... of client needs, digitization and ensure delivery is of the right quality by defining and executing user acceptance test...
Management (EPM), Enterprise Planning & Analytics | Level: Analyst/Consultant| Location: Manila | Years of Exp: Consultant (5... to a team-oriented environment. Client experience preferred Cross-cultural competence with an ability to thrive in a dynamic...
-motivated, creative and collaborative subject matter expert who can assist a team of analyst supporting our back-office... Bank at onboardings, formal service reviews, due diligence meetings and RFI/P presentations (includes periodic travel...
. Customer/Client Focus - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds..., the base system load on Workstations and Point of Sale equipment. Provide support for external helpdesk(s), field service...
offers a WFH setup, however, all Manila team members are required to report onsite based on business needs (client visits... year working experience as data analyst or tool implementation analyst. Total of 3 years working in a contact center...
We're on the hunt for a talented Underwriter to join the client's team! And the best part? We're open to candidates... details below: Position: Underwriter Working Hours: 9:30 AM - 5:30 PM EST Payrate: $1,500 - and the client is open to discussing...
(client visits, company events, and kind of project needs that would require you to be at the office). Provides support... year working experience as data analyst or tool implementation analyst. Total of 3 years working in a contact center...
: * Independently achieves the following; guiding other process associates and assists Lead 1 - BPM Service Level Agreement (SLAs...) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze...
, balance sheets, and cash flow statements. The analyst assesses the business's ability to generate sufficient cash flow... to cover debt service. Understand and evaluate the economic and industry-specific factors that may impact the borrower...
)– Trust & Safety - English We are seeking a skilled Senior Quality Analyst (Auditor) with a strong background in the BPO... of quality across all interactions and processes. The Senior Quality Analyst will audit and assess the work of other Quality...
& performance improvement projects as Business/Process/Data Analyst for customer service operations in the insurance, BPO..., forecasting, capacity planning, scheduling, real-time management, transitions, SLA Management, Client Management, Reporting...
, balance sheets, and cash flow statements. The analyst assesses the business's ability to generate sufficient cash flow... to cover debt service. Understand and evaluate the economic and industry-specific factors that may impact the borrower...
Responsibilities: Lead a team of WFM Analyst Generate long-range and short-term forecast at interval, daily... schedules to balance service goals and staff preferences. Qualifications: 4 years in Workforce Management in a contact...
Responsibilities: Lead a team of WFM Analyst Generate long-range and short-term forecast at interval, daily... schedules to balance service goals and staff preferences. Qualifications: 4 years in Workforce Management in a contact...
with genotyping. Local health systems improved coverage through a hub-and-spoke service model that decentralized care... service delivery model in Taguig City the project aims to strategically streamline the data collection, patient record...
with genotyping. Local health systems improved coverage through a hub-and-spoke service model that decentralized care... service delivery model in Taguig City the project aims to strategically streamline the data collection, patient record...
with genotyping. Local health systems improved coverage through a hub-and-spoke service model that decentralized care... service delivery model in Taguig City the project aims to strategically streamline the data collection, patient record...