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Keywords: Complaints Resolution Manager, Location: Australia

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Complaints Resolution Manager

Complaints Resolution Manager, you will oversee the end-to-end complaints resolution procedures, ensuring a smooth and effective...Job Description: Location: Parramatta Are you a skilled Complaints Manager with a passion for delivering...

Company: Link Group
Location: Australia
Posted Date: 11 Jan 2025

Deputy Complaints and Customer Resolution Manager

You will be responsible for assisting with the efficient and effective operation of the Complaints and Customer Resolution Service (CCR... Service) in resolving customers' complaints in compliance with Chubb's internal framework and regulatory requirements...

Company: Chubb
Location: North Sydney, NSW
Posted Date: 12 Dec 2024

Incidents and Complaints Manager

Description The Incidents & Complaints Manager is responsible for overseeing and managing the resolution of incidents and complaints... with resolution timeframes and service level agreements Act as the point of contact for escalated incidents and complaints, liaising...

Company: Apex Group
Location: Brisbane, QLD
Posted Date: 03 Jan 2025

Senior Manager, Complaints

effective management, recording and applicable resolution of complaints, adhering to RG271 obligations. In addition the role... to address. The Senior Manager, Complaints role is a key role in the administration and support services function. Leading the...

Company: AMP
Location: Australia
Posted Date: 21 Dec 2024

Incidents and Complaints Manager

and within CSTS' risk appetite. You'll focus on ensuring member complaints are resolved with fairness, consistency, and a member-first... and/or coaching to ensure high quality responses. Regularly and thoroughly update the incidents and complaints management software...

Company: Equity Trustees
Location: New South Wales
Posted Date: 13 Feb 2025

Incidents and Complaints Manager

and within CSTS' risk appetite. You'll focus on ensuring member complaints are resolved with fairness, consistency, and a member-first... and/or coaching to ensure high quality responses. Regularly and thoroughly update the incidents and complaints management software...

Company: Equity Trustees
Location: Victoria
Posted Date: 13 Feb 2025

Manager, Member Resolutions, Insurance

. Your New Role The Manager Member Resolution - Insurance, is a key role in the Member Sentiment Team responsible for leading... a team of Member Resolution Officers managing Insurance related complaints through AustralianSuper's Internal Dispute...

Company: AustralianSuper
Location: Melbourne, VIC
Posted Date: 22 Feb 2025

Senior Complaints Officer

the Complaints Manager of emerging issues and trends. A critical aspect of the role involves gathering and analysing... strong relationships with Team Leaders, the Complaints Manager, and other staff across the directorate will be key to your success...

Posted Date: 25 Feb 2025
Salary: $101122 - 110517 per year

Early Resolutions Officer

. Your new role Reporting to the Manager, Early Resolutions, the Early Resolutions Officer is part of the Member Resolutions... and allocation of escalations and resolving non-complex complaints in a timely manner, in accordance with Fund and regulatory...

Company: AustralianSuper
Location: Melbourne, VIC
Posted Date: 05 Mar 2025

Customer Resolutions Specialist - CTP

Zealand. Your Role Join our diverse Compulsory Third Party (CTP) complaints process, including consultants, technical... advisors, and manager, with backgrounds in legal and allied health professions. You'll be responsible for the timely...

Company: IAG
Location: Melbourne, VIC
Posted Date: 15 Feb 2025

Member Resolutions Officer

. Your New Role Reporting to the Manager Member Resolutions, your new role is part of the Member Resolution Team within the... complaints relating to service, platforms issues, delays, contributions etc. to ensure the fair, effective and timely resolution...

Company: AustralianSuper
Location: Melbourne, VIC
Posted Date: 31 Jan 2025

Service Manager, Trade Credit

here Location: Melbourne Type: Permanent, full time The opportunity As a Service Manager you will oversee the daily operations..., Authorise Payments, and Handle Complaints. Plan, Manage, and Review Employee Performance. Continuous Business Improvement...

Company: QBE Insurance
Location: Melbourne, VIC
Posted Date: 06 Mar 2025

Warehouse Operations and Customer Excellence Manager

& relevant customers on agreed action plans. Manage and resolve customer complaints (not product related) effectively, including... escalation and resolution. Reporting, Analysis & Cost Management Manage financial performance of the Warehouse & External...

Company: BIC
Location: Melbourne, VIC
Posted Date: 06 Mar 2025

Service Manager

Primary Details Time Type: Full time Worker Type: Employee Service Manager - CTP Claims The opportunity... manner, and ensuring timely issuance of disbursements Handling of complaints and investigations of suspicious/fraudulent...

Company: QBE Insurance
Location: Parramatta, NSW
Posted Date: 06 Mar 2025

Restaurant Manager

customer complaints or issues with professionalism and ensure timely resolution. Provide regular reports on restaurant..., and memorable experiences. As we continue to grow, we are looking for a passionate and experienced Restaurant Manager to lead...

Posted Date: 05 Mar 2025
Salary: $60001 - 80000 per year

Store Manager

resolution of customer complaints and adherence to company policies and procedures. Collaborate with the Regional Sales Manager... Retail Store Manager for our O'Connor Showroom to lead, coach, and inspire the sales team to achieve individual and team...

Company: Nick Scali
Location: O'Connor, WA
Posted Date: 05 Mar 2025

Quality Manager

and resolution of major quality issues and complaints Analyse and report on quality trends, proactively identifying areas... Corporate Quality Manager, based at our Richmond Head Office. This role provides quality assurance leadership and expertise...

Company: Fonterra
Location: Melbourne, VIC
Posted Date: 05 Mar 2025

Hotel Duty Manager - Permanent Overnight

Manager at Crown Promenade, will lead the Front Office team to ensure a smooth and successful service experience... of guests, provide exceptional service and promptly handle any escalated complaints or issues. About you You'll bring the...

Company: Crown Hotels
Location: Southbank, VIC
Posted Date: 05 Mar 2025

Sales Manager - Newcastle

Reporting to the Dealer Principal, an outstanding career opportunity now exists for an experienced Sales Manager... and effective written proposals/quotations for current and prospective customers. Expedite the successful resolution of customer...

Company: Sharp & Carter
Location: Newcastle, NSW
Posted Date: 05 Mar 2025

Statewide Practice Manager

resolution and minimal impact on client services. · Manage client grievances and complaints as they arise. · Develop... is seeking a highly organised, professional, and friendly Statewide Practice Manager to join their Brisbane team on a full-time...

Company: Litton Andrews
Location: Brisbane, QLD
Posted Date: 04 Mar 2025