We are seeking a dynamic and communicative Contact Center Technical Business Analyst to join our team. In this role... and document business requirements for contact center teams, translating them into technical specifications for low-code tool...
business change. Practice : SONG I Areas of Work: Genesys- Solution Consulting and Pre-Sales | Level: Analyst/ Consultant... to contact center and overall customer service areas: In depth understanding of Genesys Engage/Pure Cloud. Easily work in high...
times per week or other frequency dictated by the business. The Role As a part of GM's Global Business Solutions (GBS... of contact for employees and other Benefits and Payroll stakeholders, while maintaining effective communications and follow...
or other frequency dictated by the business. The Role As a part of GM's Global Business Solutions (GBS) People Services you hold.... What You'll Do Responsible for providing direct tier one services to the customers of the Shared Service Center, which include...
of business experience in Call Center and/or workforce management environment systems, terminology, and processes. Technical... team to make informed decisions using available tools, insights, and resources in Real Time Management and Business support...
or other frequency dictated by the business. The Role As a part of GM's Global Business Solutions (GBS) People Services you hold... processes with high attention to detail and 100% accuracy in all deliverables Acts as a reliable, responsive point of contact...
or other frequency dictated by the business. The Role As a part of GM's Global Business Solutions (GBS) People Services you hold... to the customers of the Shared Service Center, which include employees, managers, HR professionals, and 3rd party vendors...
through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center... the complexity. The Role We’re looking for a “solution-minded” Business Systems Analyst that will be responsible...
through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center... the complexity. The Role We’re looking for a “solution-minded” Business Systems Analyst that will be responsible...
Life at Visa. Job Description Role Summary: The Business Analyst for Client Experience is an individual contributor... of Excellence, B2B, C2B or contact center environments. The ideal candidate will possess the ability to solve complex problems...
Life at Visa. Job Description Role Summary: The Business Analyst for Client Experience is an individual contributor... of Excellence, B2B, C2B or contact center environments. The ideal candidate will possess the ability to solve complex problems...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global... 2,700+ leadership training courses A Glimpse into Your New Role As a Sales Business Analyst, you will be primarily responsible...
innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Analyst..., Business Systems, you will help manage and improve our customers' online experience with our digital tools by monitoring...
-oriented Junior Business Analyst to join our dynamic team in Pasig City. The successful candidate will play a critical role... while maintaining attention to detail. Experience in the BPO or contact center industry is an advantage. Familiarity with project...
, tankers, terminals, aquaculture & LNG Stolt-Nielsen's fast growing Global Shared Service Center is looking for a Business... to our success. What You Will Be Doing The Business Process Excellence Analyst shall provide support in the implementation...
through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center...-minded” Senior Business Systems Analyst that will be responsible for delivering the company’s most important projects...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered... to their core software solutions. This is where you and your skills come in. We’re currently looking for a Business Analyst: The...
-oriented Junior Business Analyst to join our dynamic team in Pasig City. The successful candidate will play a critical role... while maintaining attention to detail. Experience in the BPO or contact center industry is an advantage. Familiarity with project...
-oriented Junior Business Analyst to join our dynamic team in Pasig City. The successful candidate will play a critical role... environment while maintaining attention to detail. Experience in the BPO or contact center industry is an advantage. Familiarity...
innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Analyst..., Business Systems, you will help manage and improve our customers' online experience with our digital tools by monitoring...