with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C... / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the sales conversion rate...
with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C... / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the sales conversion rate...
with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C... / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the sales conversion rate...
updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre..., and incentive. Serve as the primary point of contact for senior leadership regarding the South African contact centre operations...
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre... reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure...
updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre..., and incentive. Serve as the primary point of contact for senior leadership regarding the South African contact centre operations...
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre... reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure...
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre... reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure...
updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre..., and incentive. Serve as the primary point of contact for senior leadership regarding the South African contact centre operations...
motivated in order to achieve ultimate customer satisfaction. Responsibilities and Duties: Developing call centre education... and conducting training sessions on product knowledge and various call centre topics to prepare and support new recruits...
Job Summary The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate st...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Commun...
Lead the transformation of finance operations across Sub-Saharan Africa as their Head of Shared Services Centre! Lead... the Shared Services Centre's Finance operations for Sub-Saharan Africa, ensuring compliance, efficiency, and excellence...
We are Looking for a skilled Service Centre Manager with expertise in millwright testing and team management... overall performance of the service centre. Job Description: Bottom of FormOversee the installation, testing...
with safety and regulatory standards in all service centre operations Conduct system safety testing and inspections, identifying... African work permit will be considered. Contact CHANE DIPPENAAR on...
closure within 48 hours Provide desktop, peripheral, multifunctional printer, and network support Assist with contact centre... an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre...
closure within 48 hours Provide desktop, peripheral, multifunctional printer, and network support Assist with contact centre... an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre...
closure within 48 hours Provide desktop, peripheral, multifunctional printer, and network support Assist with contact centre... an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre...
Contact Centre application support Mobile device setup and support Train users on new implementations and provide support... to join their JHB branch. You will be supporting the international call centre on night shift. Working hours are from 15:00 - 00:00...
Contact Centre application support Mobile device setup and support Train users on new implementations and provide support... to join their JHB branch. You will be supporting the international call centre on night shift. Working hours are from 15:00 - 00:00...