& Service Centre Management/Supervisor experience Fully competent with and at least 3 year of working experience on the...
experience (tyre industry preferred) 3 years of sales & service centre management/supervisor experience Experience in the...To oversee and manage the day-to-day operations of the sales and service contact center, ensuring excellent customer...
with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C... / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the sales conversion rate...
Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications... as needed Manage reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency...
Contact Centre productivity and efficiency. Ensure that the global corporate standard service levels, operational and business... updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre...
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre... reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure...
updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre..., and incentive. Serve as the primary point of contact for senior leadership regarding the South African contact centre operations...
updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre..., and incentive. Serve as the primary point of contact for senior leadership regarding the South African contact centre operations...
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre... reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure...
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre... reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure...
updates. Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre..., and incentive. Serve as the primary point of contact for senior leadership regarding the South African contact centre operations...
contact centre performance B2C / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the...Job Summary 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats...
with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C... / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the sales conversion rate...
with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C... / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the sales conversion rate...
experience (tyre industry preferred) 3 years of sales & service centre management/supervisor experience Experience in the...To oversee and manage the day-to-day operations of the sales and service contact center, ensuring excellent customer...
External – Service Providers and Insurance Companies Internal – Customer Service, Contact Centre, Finance, Procurement, HR... wording, systems, protocols and procedures Identify and escalate issues to supervisor o Call avoidance from other call...
. As a Call Centre Agent, you will be the first point of contact for customers, assisting with inquiries, providing solutions...Call Centre Agent Location: Johannesburg, South Africa Contract Duration: 4 months Salary: R12,500 per month...
Large food manufactruring company requires a Distribution Supervisor to coordinate activities together with the... reporting to be communicated to Bus, Call Centre as well as Debtors Requirements: Relevant Degree or studying towards Min...