Position Overview We are seeking a dedicated and experienced Customer Care Supervisor to lead our customer service team... with patients, providers, and healthcare clients. The ideal candidate will have a strong background in customer care within the...
and responds to email and phone messages from the facility, staff, and management. Completes accounts referred to supervisory unit... Monitor to ensure accounts are properly adjudicated and report variances to appropriate parties. Communicate all payor trends...
Job Title: Helpdesk Specialist Department: Customer Care - Provider Services Division: Operations Reports to (Position...' healthcare benefit policies at the assigned Helpdesks focusing on utilization management and the delivery of superior customer...
-PCS) or Healthcare Common Procedure Coding System (HCPCS). related to a patient's admission in order to provide billing... and enter data into encoder and abstracting system. 6. Reports to their supervisor their productivity status and daily issues...