). Previous experience in customer service is an added advantage Able to work shifts (including weekends, public holidays... Do: Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails Ensures all customer...
). Previous experience in customer service is an added advantage Able to work shifts (including weekends, public holidays... Do: Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails Ensures all customer...
experience in customer service is an added advantage Able to work shifts (including weekends, public holidays, overnight... and responds to customer enquiries and complaints through phone, online chat and/or e-mails Ensures all customer inquiries/ issues...
A desire to Strong customer centric mindset to provide exceptional and personal employee experience with a sense of urgency...). Run, collate, and provide other people reports as requested Partner with our People Experience Hub, flexing to assist...
, & legislative reporting). Run, collate, and provide other people reports as requested Partner with our People Experience Hub... as needed and act as a point of escalation for complex and time sensitive requests and for the People Experience Hub team Promote the...
As a Customer Support Specialist, you will play a crucial role in ensuring our customers receive the highest level... and resolve complex issues. Identify opportunities for improving customer experience and implement solutions. Provide regular...
As a Customer Support Specialist, you will play a crucial role in ensuring our customers receive the highest level... and resolve complex issues. Identify opportunities for improving customer experience and implement solutions. Provide regular...
Job Responsibility Handle customer inquiries (medical, hospital, clinics-related) over the Voice (Inbound call) and Non...-voice (Email, Livechat & WhatsApp) channel Obtain all necessary information, check on systems and align with customer needs...
Senior Content Specialist - Mandarin Speaker (Hybrid Mode) Igaming Industry Basic Salary Range: RM 4,000 - RM... FastTrack CRM by creating content that enhances customer experience and performance. Develop effective content strategies...
Job Title: Specialist, Partner Success (English/Mandarin Speaker) Job Description The Partner Specialist... customer experience Maintain a high level of CRM hygiene to ensure all relevant data is captured May potentially attend...
Job Title: Senior Specialist, Partner Success ( Mandarin Speaker) Job Description The Senior Partner Specialist... a positive customer experience Maintain a high level of CRM hygiene to ensure all relevant data is captured May potentially...
: Payment Operations Specialist will be responsible in managing and overseeing payment processes within our company. This role... Operations Specialist ensures the smooth and efficient execution of all payment transactions while adhering to the company...
center quality performance. - Research and understand customer expectations and needs to drive their satisfaction... Minimum of a bachelor's degree Excellent communication skills in both written and spoken English + Mandarin and good presentation skills...
Mohon Kelayakan Minimum 2 years of customer support or call centre experience, preferably in the IT or technology... and empathetic customer experience Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously...
a successful customer service experience primarily via email/chat interactions; and outbound calls where required. Your key responsibilities... that have gained global popularity amongst billions of subscribers. In your role as Technical Product Specialist, you will resolve...
in Mandarin and English with good communication and writing skills Experience working in an SAP work environment Preferably... through proper knowledge transfer, sharing of resource, knowledge and experience Main Tasks Functional Tasks (including...
in Mandarin and English with good communication and writing skills Experience working in an SAP work environment Preferably... required. Support new and existing team members through proper knowledge transfer, sharing of resource, knowledge and experience Main...
of customer service and experience. Troubleshoot and address issues reported by panel members (i.e. TV and Digital panels... Good level of numeracy and logical comprehension. Prior experience in customer service, consumer/digital panel management...
callers. Quality and Continuous Improvement Identify and recommend new idea / solutions to Specialist/Expert & Managers... of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff transition...
callers. Quality and Continuous Improvement Identify and recommend new idea / solutions to Specialist/Expert & Managers..., sharing of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff...