Job Summary Reporting to the Lead Supervisor of the Contact Center, the Customer Resolution Specialist oversees... with complaints to lower the risk for customer dissatisfaction and reputational impact in Rhode Island. The Specialist will aid...
Customer Resolution Team Specialist Job Summary: Talent Software Services is in search of a Customer Resolution Team... extension. Position Summary: Reporting to the Lead Supervisor of the Contact Center, the Customer Resolution Specialist...
of the Contact Center, the Customer Resolution Specialist oversees stakeholder and executive relationships by providing... responses to escalated customer complaints and other issues sent to the Regulators and Executives. The Specialist will ensure...
to function efficiently and effectively in a fast-paced, dynamic team environment. Preferred skills Billing Specialist... Billing Specialist has knowledge and understanding of supplier activities, billing processes and the systems to support the...
across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers... on improving operational effectiveness and excellence. The Senior Billing and Complex Rate Specialist has an in-depth knowledge...
across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers... on improving operational effectiveness and excellence. The Lead Billing and Complex Rate Specialist has an in-depth knowledge...
770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island... with a focus on improving operational effectiveness and excellence. The Senior Billing and Complex Rate Specialist has an in-depth...
and excellence. The Billing Specialist has knowledge and understanding of supplier activities, billing processes and the systems... various system control reports, to determine root cause and resolution. 5. Implement new controls. 6. Develop training...