department to resolve invoice disputes and support any customer communication related to them. Build and maintain...
and Collections department to resolve invoice disputes and support any customer communication related to them. Build and maintain...
exceptional customer service skills and the ability to handle a variety of administrative tasks and problem solving. The ideal... 1000 companies. Oliver Wyman is now looking to recruit an iProcurement Administrator to join our India office and be part...
on the service requests raised from the end-user as per the defined SLA's ensuring client satisfaction Do Ensure timely... response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act...
Successful Systems Administrator will: Have highly developed skills designing and implementing optimal configurations for hosted Cloud... and services (PaaS) Monitor systems, network components and service applications with any P1-P5 system outages Light Desktop...
activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA...'s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service...
and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA...'s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service...
/ network based on the service requests raised from the end-user as per the defined SLA's ensuring client satisfaction... ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality...
activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency... Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...
, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation.../ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery...
with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions..., and dependencies, implementing effective mitigation strategies. You will interact with the Account team and Customer, so...
with both local and global teams. The specialist will also handle project risks, quality management, and customer interactions... and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture...
closely with HR business teams to build requested items and tasks using workflows to manage processes from the customer to the... application Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST) Experience...
closely with HR business teams to build requested items and tasks using workflows to manage processes from the customer to the... application Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST) Experience...
concepts to non-technical stakeholders. Certified System Administrator (Fundamental certification covering core Service... Specialist - Service Now Department Service Now Platform Team Location Gurgaon Level Grade-4 We’re proud to have been...
from project kick off through UAT and go-live for hosted and remotely managed customer projects. Post go-live project consultation... scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition...
customer service, verbal and written communication, and organizational skills Excellent team player with problem-solving... and Engagements, as a Salesforce Business Analyst/Administrator, you will play a key role in implementing technology solutions...
for critical issues. Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service.... Collaborate with other cross-functional teams as necessary to provide excellent customer support. Act as a liaison...