and knowledgeably provide the full suite of DHL customer service offerings (eg booking, enquiries, shipment status, tracking... etc) to all parties contacting DHL via the customer service hotline and other contact modes. YOUR TASKS: Accept and register bookings...
Frontline where necessary Adhere to existing customer service procedures as outlined in the department manuals while maintaining... customer service by fulfilling each customer's unique needs while adhering to DHL policies Respond to customer queries...
customer service to corporate travelers before, during and after their business trips. Through our winning combination... working as a Travel Consultant (or 5 years in other customer service industry) · Advanced knowledge of GDS (Sabre or Amadeus...
customer service to corporate travelers before, during and after their business trips. Through our winning combination... of experience working in a customer service environment that includes 3+ year as a travel counselor · Advanced knowledge of GDS...