and implement best practices to enhance customer service and operational efficiency. Analyze customer feedback and performance... procedures, customer service excellence, and industry regulations. Prepare regular reports on team performance, customer...
and implement best practices to enhance customer service and operational efficiency. Analyze customer feedback and performance... procedures, customer service excellence, and industry regulations. Prepare regular reports on team performance, customer...
in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships... for information and with market competitive pricing matching the scope of service required by the customer. Assist in retention calls...
in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships... for information and with market competitive pricing matching the scope of service required by the customer. Assist in retention calls...
operations management for customers. This includes freight forwarding operations (Air, Sea and Land), freight network planning..., and utilizing freight systems. Receive and process booking from shippers/factories, plan and manage cargoes per Customer...
procurements for Air Freight, Ocean Freight (general, Out of Gauge (OOG) cargo, Dangerous Goods (DG) cargo) and special services... development process and negotiations with the customer/client to deliver service solutions and win contracts that meet customer...