landscape of the digital world together. Role and Responsibilities: Lead and motivate a team of customer service representatives..., and facilitate professional development. Set and maintain high standards for customer service, ensuring that the team meets...
's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. Lead, train..., and mentor a team of customer service representatives in SG & MY in a fast-paced environment to enhance their skills...
Job Description : Lead the team to handle customer inquiries and escalations efficiently, ensuring issues... in team performance, targets, or existing processes and procedures to enhance the quality of customer experience. Lead...
on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints...Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
Team lead is responsible to review customer KYC cases that have been identified through our onboarding systems... responsibilities and ensure team service level standards are met. Liaise with Compliance department and management within business...
provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... traffic and ecosystem team for our users. As part of the LIVE Platform Trust and Experience team, the Service Excellence team...
provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... traffic and ecosystem team for our users. As part of the LIVE Platform Trust and Experience team, the Service Excellence team...
. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service... and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people...
. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service... and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people...
world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for our creators to show themselves. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides...
Expert who will lead, develop and motivate a high-performance team of support professionals. If you believe... within all servicing systems (e.g. SAP) Lead and investigate outstanding and/or overdue account balances and resolve customer inquiries...
About the Role As a pivotal member of our Customer Success team, the Senior Observability & Service Management Coach...-functional squads, emphasizing not only technical prowess but also a customer-centric approach. Beyond technical contributions...
also lead the team to deliver to the above responsibilities while testing to challenge the design and is a gatekeeper upholding..., business intelligence development and support, procurement, customer service, service and repairs and returned device analysis...
their skills Customer service skills - Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners...About The Opportunity Lead a Department or Specialized Support Function: Take charge of leading a department...
actionable insights, optimize workflows and enhance customer service efficiency. To handle and resolve complaint cases... & Implementing Strategies to enhance team productivity and customer satisfaction Process Improvement: Identifying areas for process...