, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic... work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS...
customer Success Plans, including QBRs, Executive Business Reviews, strategic planning sessions, and churn mitigation plans... experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption...
, and develop our EMEA High-Touch Customer Success team. You will foster a healthy culture of continuous learning, accountability... by ensuring that our customers most effectively use Intercom to reach their business goals. As a Manager of our EMEA High-Touch...
Job Description: About the Role: Grade Level (for internal use): 09 Customer Success Manager, Europe The Team...: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch...
of the future. Bready to make a change?* The International Customer Success Manager (CSM) plays a critical role... and proactive engagement. Digital Engagement and Remote Support Utilize a “digital touch” Customer Success approach to engage...
in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Principal Customer Success Manager... a Principal, Customer Success Manager at iManage Means… You are responsible for working with the iManage enterprise customer...
touch points. We are seeking someone who excels in creating frameworks and automating routine tasks... ways to expand our product's impact and scalability. We expect high output and energy from our entire team. We want...
in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Customer Success Manager London.... Please reach out to learn more about our return to office plans! Being a Customer Success Manager at iManage means...
and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia. The customer success manager will serve as the... assistance or visa sponsorship. #LI-Hybrid #LI-MM1 We're looking for a customer success manager to help our customers get...
As the Senior Manager, EMEA Customer Success - SMB, you will have overall responsibility for the largest book... and leading a team focused on delivering a high touch, proactive engagement model for our highest value customers. This is likely...
and learn more! Job Description Position Summary Customer Success Managers (CSMs) will play an integral role in delivering..., overseeing the overall Customer Health and associated performance metrics. Lead high-level strategic planning sessions...
. Job Description We are looking for an experienced Customer Success Manager (CSM) to join our Customer Success team in London. This Individual Contributor role... to 150 customers. As a CSM, you will own customer relationships, proactively engaging with both high-touch (1:1) and tech...
. Job Description We are looking for an experienced Customer Success Manager (CSM) to join our Customer Success team in London. This Individual Contributor role... to 150 customers. As a CSM, you will own customer relationships, proactively engaging with both high-touch (1:1) and tech...
. Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer...About the role: Within the Customer Success organization, the CSM leads the account and partners with Strategic...
We are seeking an experienced and dynamic Customer Service Manager to lead our customer support team through... Enhancement: Maintain high customer satisfaction levels while integrating a sales focus, ensuring a balance between commercial...
Role: Engineering Manager (Customer Tooling) Location: London (Hybrid) Reports to: Head of Engineering... Rightmovers, we need to work effectively as a healthy, high performing team. Typical week as an Engineering Manager...
everybody's contribution to our success. Understand what outstanding customer service looks, feels, and sounds like. About us Post Office...Summary Salary: £15.07 per hour Grade: CSC Reporting Line: Branch Manager Contract Type: 6 months fixed term...
who want to be part of this our success and help drive our limitless ambitions. About the role We currently... have an opportunity within the customer service department for a Team Lead position. The Team Leader will organize the team’s daily...
scores, one touch responses and reduce response times, queue times and resolution times across all channels Maintains a high.... Who you will work with You will Report into the UK Manager of Customer Service with the management of all UK/ROW...
success we make together. We’re looking for a Store Manager to support and lead the retail team alongside the Assistant... and deliver 100% happiness through chocolate to every customer. SHOW US HOW IT´S DONE Support the Store Manager in providing...