Take high responsibility in serving customers by Customer Service Maintain a balance between company policy and customer...
final resolutions ensuring customer excellence and operation as well. Work closely with Ops (Hub Leads/Sups, Ops Support...
, streamline communication processes, and refine policy compliance to support seamless seller interactions. - Collaborates... with training and CX Operations to improve support processes. 4. Training: - Collaborate with the training team to address...
of Business flow, Data flow, UX flow, UI Design, API, Project Management. About the Team : Our SPX Express Product Team..., quality, metrics, and insights. Utilize robust data analysis skills to systematically prioritize customer requirements...
insightful reports and dashboards to support strategic decision-making. Month-End Closing and Analysis: Ensure timely... strong relationships with business partners to understand their needs and challenges. Provide financial expertise and support to drive...
to support effective decision-making. Analyze data and forecasts to identify bottlenecks and develop long-term optimization... in optimizing costs, enhancing productivity, and delivering exceptional customer service through well-structured, end-to-end...