. Supervision Received The Training and Quality Assurance Specialist will report directly to the Training and Quality Assurance... Supervisor, with support and guidance from the Training and QA Team Lead as well as the Customer Service Delivery Manager...
of internal reports and metrics for all ATL311 Customer Service Center (CSC) facing operations. This position... will also have hybrid attributes with duties and responsibilities that are innately apart of Workforce Management, Quality Assurance...