Scheduling Analyst Job Description The Scheduling Analyst will work closely with the operations. You will develop and maintain up-to-date scheduling information, ensuring that data is accurate about current staff or employees. It will mea...
Contact Centre Architect Job Description The Contact Centre Architect will lead the design, implementation, and optimization of contact center solutions, integrating CRM and telephony systems to deliver seamless customer experiences. This...
Scheduling Analyst Job Description The Scheduling Analyst will work closely with the operations. You will develop and maintain up-to-date scheduling information, ensuring that data is accurate about current staff or employees. It will mea...
As a Real-Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance, notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consi...
Dash BPO is seeking a proactive HR Compliance Officer to ensure compliance with South African statutory requirements.... Work Experience Requirements 3+ years of compliance experience, preferably in a BPO environment. Strong knowledge of HR...
We are seeking a highly organized Transport Administrator to oversee our company's transportation services. Your responsibilities will include preparing transportation records and ensuring the safe and timely transportation of our staff. To...
Job Description: A Quality Assurance Analyst (QA) is responsible for assessing the quality of performance of our contact center staff who deal with our existing and potential customers. The QA monitors inbound and outbound calls and emai...