We are looking for a Data Service Center Agent (F/H). You will be support from the business in data creation... via MDG (Master Data Governance tool) You are responsible for the 1st level support of the business users in Service...
chatbots using Power Virtual Agents to enhance customer and employee interactions. Data Integration and Management: Oversee... data management. The ideal candidate will manage a team of developers and collaborate with business stakeholders to deliver...
Agents) Position Overview We are seeking an experienced Microsoft Power Platform Lead to take ownership of designing...-friendly applications. This role requires expertise in PowerApps, Power Automate, Power Pages, Power Virtual Agents, Microsoft...
Power Virtual Agents to improve customer and employee engagement. Data Integration and Management: Utilize Microsoft..., Power Automate, Power Pages, Power Virtual Agents, Microsoft Dataverse, AI Builder, and Connectors. The ideal candidate...
Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed... services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships...
experience for our contact centre agents and create software that enables agents to provide world-class service to the customers... products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps...
segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center..., will support a centralized data driven function with connected processes, efficient operations, effective governance, trusted data...
for high risk/value inquiries. Trains and coaches new agents both in the training room and on the call center floor...'s service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation...
and information into clear, concise, and user-friendly script verbiage for agents. Develop scripts that incorporate data capture... extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience...
: Offer constructive feedback and coaching to agents to enhance their performance and customer service skills. Collaboration with Teams.... Qualifications: Experience: Previous experience in a customer service or call center environment; experience in quality assurance...
: Offer constructive feedback and coaching to agents to enhance their performance and customer service skills. Collaboration with Teams.... Qualifications: Experience: Previous experience in a customer service or call center environment; experience in quality assurance...