Monitoring (Queue/Application /Health check) ITIL Process adherence Daily/Weekly/Monthly Status Reports Ticket analysis report SOP creation for known errors and Service Requests Permanent fixes for repeat incidents / SRs Status update...
with SmartStream TLM Recon configuration toolkits e.g. TLM Control, SmartStudio, Recon Admin and Smartschema, Smart Recs, TLM view... to have skills Experience with ETL tools, DataStage preferred Knowledge of testing and quality assurance methodologies...