: Install, operate and support PC hardware, software programs, operating systems, and applications within all CSD facilities... covered in scope of work. Escalate complex problems or issues to Manager, Project Support Services. Ensure that user...
The User Support Technician II (Service Technician II) is an essential role on the Service Desk, as it is dedicated... requests. Service Desk Technician II's provide consultation, elevated support, and/or advanced instruction to users of hardware...