Director will be responsible for overseeing the daily operations of our contact center, managing a team of customer service..., and continuous improvement. Operational Oversight: Manage day-to-day operations of the contact center, ensuring efficient...
to the center. It’s the responsibility of the Support Coach to work with the Program Director on fostering a culture... This position will NOT have any direct reports. When the Program Director is off, the Support Coach will be responsible for center...