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Keywords: Director, Quality & Customer Experience, Location: New York City, NY

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Director, Quality & Customer Experience

Director, Quality & Customer Experience TopView Group, a well-established sightseeing company with over a decade.... As we experience this exceptional growth, we are seeking a dynamic and skilled Director of Quality to create and lead our product...

Posted Date: 17 Nov 2024
Salary: $130000 - 160000 per year

Director, Customer Experience & Quality

perception of each touchpoint. Collaborate with enterprise-wide stakeholders to define differentiating customer experience... journeys. Drive cross-department root cause analysis of key customer experience abrasion points; oversee definition...

Company: EmblemHealth
Location: New York City, NY
Posted Date: 06 Oct 2024
Salary: $105000 - 195000 per year

Director, Customer Experience Management

but not limited to relationship and transactional customer experience and ad hoc studies Manage and coordinate all aspects of the... like: This position is a leadership role that will be an integral part of the Customer Experience team. You will work closely with CX...

Company: Ipsos
Location: New York City, NY
Posted Date: 22 Sep 2024
Salary: $100000 - 115000 per year

Experience Design, Executive Director - Employee Experiences

Job Description: As an Experience Design Executive Director for Employee Experiences in JPMC's firmwide HR... broader user journey landscape. Leveraging your expertise in experience design principles, devise and enact innovative...

Company: JPMorgan Chase
Location: Brooklyn, NY
Posted Date: 30 Oct 2024

Director of Quality Improvement

of program responsibility, aggregating data, analyzing Customer Satisfaction Survey trends. Monitor Internal Quality... Care Administration, Public Administration or similar field. Three years of experience in quality improvement/program...

Posted Date: 29 Sep 2024
Salary: $79000 per year

Manager Duty Customer Experience

disruption recovery, while ensuring safety, the quality of the “JetBlue Customer experience” and good economics during decision... Manager CEX Duty is responsible for all customer facets of day-to-day operational tasks. The Manager CEX Duty ensures quality...

Posted Date: 06 Nov 2024
Salary: $80000 - 95000 per year

Manager Duty Customer Experience

disruption recovery, while ensuring safety, the quality of the “JetBlue Customer experience” and good economics during decision... Manager CEX Duty is responsible for all customer facets of day-to-day operational tasks. The Manager CEX Duty ensures quality...

Posted Date: 05 Nov 2024
Salary: $80000 - 95000 per year

Director Program Management - Customer Success

Management - Customer Success Overview We are seeking a highly skilled Director of Program Management to lead the planning... Customer Success department. . You will ensure high-quality project management, messure key KPIs and directly address "High...

Company: Mastercard
Location: New York City, NY
Posted Date: 16 Nov 2024

Project Director - Customer Delivery

Project Director, Customer Delivery North America Nasdaq Fintech division is looking for a Project Director based in... Frameworks. A Project Director must have practical experience as a project manager for large and complex enterprise software...

Company: Nasdaq
Location: New York City, NY
Posted Date: 20 Sep 2024
Salary: $113700 - 189500 per year

Sr Technical Program Manager, Brand Shopping Experience

to deeply learn customer needs, experience working with Applied Scientists and Machine-Learning (ML) Engineers to build ML...DESCRIPTION Amazon's shopping experience works well for shoppers who exactly know what they want. However...

Company: Amazon
Location: New York City, NY
Posted Date: 16 Nov 2024
Salary: $133900 per year

Senior, User Experience Design

. With at least 5 years of experience in digital design, this role demands a strong track record of creating elegant, high-quality... colleagues, working together. Job Overview The Senior, User Experience Design shapes the user experience for Macy's.com, the...

Company: Macy's
Location: New York City, NY
Posted Date: 07 Nov 2024

Office Administrator (Law Firm Experience)

We are conducting a search for an Office Administrator with at least seven (7) years of office management experience... Workday · Field requests for furniture items and collaborate with Senior Director to procure as necessary. · Conduct...

Company: SourcePro Search
Location: New York City, NY
Posted Date: 24 Sep 2024
Salary: $145000 - 185000 per year

Biergarten Manager | Rare Opportunity- Quality of Life

director or chef to develop and update the cocktail and drink menu, focusing on creativity and quality. Customer Experience... operations of the bar, manage staff, and ensure the delivery of exceptional customer service. This role requires a strong leader...

Posted Date: 02 Oct 2024
Salary: $75000 per year

Biergarten Manager | Rare Opportunity- Quality of Life

to develop and update the cocktail and drink menu, focusing on creativity and quality. Customer Experience: Ensure all guests... staff, and ensure the delivery of exceptional customer service. This role requires a strong leader with excellent...

Posted Date: 02 Oct 2024
Salary: $75000 per year

Educational Director

Educational Director at The Learning Experience influence the growth and development of both children and teachers... managed to budget. CUSTOMER FOCUS Leads tour with prospective families, highlighting key features and points of difference...

Posted Date: 30 Sep 2024
Salary: $70000 - 80000 per year

Preschool Educational Director

. CUSTOMER FOCUS Leads tour with prospective families, highlighting key features/points of difference with our curriculum..., teacher tenure/quality, etc. Regularly communicates with families regarding student progress Executes “parent pleasers...

Posted Date: 09 Nov 2024
Salary: $80000 - 95100 per year

Center Director

Center Directors at The Learning Experience influence the growth and development of both children and teachers... managed to budget. CUSTOMER FOCUS Leads tour with prospective families, highlighting key features and points of difference...

Posted Date: 16 Sep 2024
Salary: $70000 - 78000 per year

Director, Financial Planning & Analysis

strong 'customer service' and follow-up with all partner requests. Ability to deliver high quality work and execute under pressure... Description The Director, Financial Planning & Analysis, will play a crucial role providing accurate financial analysis, forecasting...

Posted Date: 16 Nov 2024
Salary: $110000 - 150000 per year

Director - Control Management - Risk Assessments

values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the... of inherent and residual risk. GCS is looking for a Director of Control Management - Risk Assessment to lead a diverse team...

Company: American Express
Location: New York City, NY
Posted Date: 16 Nov 2024
Salary: $130000 - 205000 per year

Director, Control Management: Issues, Events & Remediation

our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity..., as well as to prevent recurrence through effective remediation and lesson learning. GMNS is looking for a Director of Issues, Events...

Company: American Express
Location: New York City, NY
Posted Date: 16 Nov 2024
Salary: $130000 - 205000 per year