Service Management strategy that aligns with organization goals and strategy Drives the adoption of the ITSM Process... and institutionalize how we design and Implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business...
lines (namely Software asset management, Supplier performance management , Data excellence office and Value delivery office... best in class software asset and IT Asset management function (Process, methodology, framework and metrics) to realize the...
technology center of excellence to deliver the Service now, Automation, AI and other emerging technology capabilities to the.... Collaborate with the service lines to identify the automation opportunities to deliver efficiency and drive process effectiveness...