Job Description: Position Overview: The Escalation Manager will play a critical role in company's support team... agreements (SLAs). The Escalation Manager will also collaborate with cross-functional teams to identify systemic issues...
Position Overview: The Escalation Manager will play a critical role in company's support team, acting as a central... Escalation Manager will also collaborate with cross-functional teams to identify systemic issues and implement corrective actions...
Position Overview : The Escalation Manager will play a critical role in company's support team, acting as a central... Escalation Manager will also collaborate with cross-functional teams to identify systemic issues and implement corrective actions...
Job Description: Position Overview: The Escalation Manager will play a critical role in company's support team... agreements (SLAs). The Escalation Manager will also collaborate with cross-functional teams to identify systemic issues...
Position Overview: The Escalation Manager will play a critical role in company's support team, acting as a central... Escalation Manager will also collaborate with cross-functional teams to identify systemic issues and implement corrective actions...
possibilities! Role Overview: We’re looking for an experienced Team Manager to lead our Team Leaders, SMEs, and Operations Team... for clients regarding team performance, challenges, and opportunities. Attend client meetings to discuss metrics, escalations...
Job Title: Quality Assurance (QA) Manager Account: Travel Type of Support: Voice Work Setup: Onsite at Central Bloc... Job Summary: We are seeking an experienced Quality Assurance (QA) Manager to lead and manage the quality assurance team...
Responsibilities: These include the following. Other duties may be assigned. 1. Line manager for the QA team... time management skills and ability to meet deadlines. Demonstrate constant responsibility on escalations from other Team...
information, visit us at www.wipro.com. Job Description Role Training and development manager should devise plans..., productivity and quality of work ͏ Principal Responsibilities: Strong, experienced manager for BFS Banking Processes, well...
. Role Overview As a Client Partnership Manager , you'll be instrumental in fostering and maintaining client-XP partnerships..., establishing objectives, and ensuring accountability. Decision-Making: Proficiency in resolving client escalations and utilizing...
. Role Overview As a Client Manager, you'll be instrumental in fostering and maintaining client-XP partnerships that drive..., establishing objectives, and ensuring accountability. Decision-Making: Proficiency in resolving client escalations and utilizing...
Job Description: WHAT IS YOUR ROLE As a Technical Product Manager, you will play a pivotal role in defining... to address product issues, resolve customer escalations, and drive customer satisfaction. Requirements: WHAT WE'LL...
WHAT IS YOUR ROLE As a Technical Product Manager, you will play a pivotal role in defining, prioritizing... issues, resolve customer escalations, and drive customer satisfaction. Requirements WHAT WE’LL...
by acting as a reliable point of contact for clients, promptly addressing queries, concerns, and escalations. Advocate... (preferred). Proficiency in CRM software and Microsoft Office Suite. As a Group Account Manager, you will play a pivotal role...
liquidity in markets around the world. As a Technical Implementation Manager within the Commercial and Investment Banking... and polished communication skills to effectively deal with clients and escalations, capably working in an extremely fast-paced...
The Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention... as the primary point of contact for customer inquiries, issues, and escalations, ensuring timely resolution Product Expertise...
Job Summary SUMMARY As a Senior Manager Application Support, you will build and lead a team of Application Support... Support - BRM App Support - OFS Production Support - Incident Management - Care Agents/Managers/Dealer Escalations...
Job Description: The Customer Success Manager (CSM) is responsible for developing customer relationships that promote... customer loyalty. Account Management: Act as the primary point of contact for customer inquiries, issues, and escalations...
Job Description: Overview: As a Customer Success Manager, you will be responsible for building and maintaining... or services. You will serve as the main point of contact for customer inquiries, issues, and escalations, and work closely...