customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery... and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; Assist in calling up customers...
. Customer Experience Optimization: Work closely with the customer service team to address online customer queries and improve...The Digital & E-Commerce Executive is responsible for managing and optimizing the company's online presence...
to enhance business operations. Maintain customer business information and update business activities in the CRM system... to enhance business operations. Maintain customer business information and update business activities in the CRM system...
and recommendations to enhance business operations. Maintain customer business information and update business activities in the CRM... and guiding sales teams in the development of customer strategies to secure competitor business. ii) Stakeholder Management...