The Spa Concierge is responsible for participating and monitoring front of house to ensure all guests are met and welcomed... standards. Responsibilities and Duties Responsible for front desk reception, assist in the development of the highest...
and exceed guest expectations. The Lead Spa Receptionist will also help supervise front desk staff. Responsibilities: Assists..., training and scheduling front desk staff, assisting with programming (if applicable); monitoring facility maintenance; ensuring...
: The Front Office Manager is responsible for directing and controlling the activities of the Front Desk, Concierge... Office (Front Desk, Guest Services and Concierge). Direct activities of the Rooms Division Assistant Managers in conjunction...
Approach guests needing assistance Be familiar with all hotel services including spa and dining Actively listen... and communicate specific guest requests accurately to the Concierge, Reception and Guest Relations colleagues to ensure complete...
product including IT&T equipment Be familiar with all hotel services including spa and dining Deliver messages, packages... and facsimiles within 15 minutes of receipt Actively listen and communicate specific guest requests accurately to the Concierge...
Required: High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related.... Engages in proactive selling of all of facilities (e.g., Spa, Golf, Restaurants) to all of BT, Project, leisure guests...