The Group Director – Operational Resilience & Customer Assurance sits within the Operations function under the Group... resilience management and customer relationships. Key Responsibilities Operational Resilience Embed and continually evolve...
reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes... all associated business units and have a customer central mind-set, considering the impact on the wider business when planning...
reports. Specialist Quality Assurance Score. Specialist Customer Experience Score. Specialist Net Promotor Score. Employee... of lifestyle managers, operational teams, and our platform. You (and in turn the lifestyle management team(s)) should always be up...
. Performance of line reports. Specialist Quality Assurance Score. Specialist Customer Experience Score. Specialist Net Promotor... to motivate and drive performance of lifestyle managers, operational teams, and our platform. You (and in turn the lifestyle...
reports. Specialist Quality Assurance Score. Specialist Customer Experience Score. Specialist Net Promotor Score. Employee... lead, with the knowledge and passion to motivate and drive performance of lifestyle managers, operational teams...
(NFR) framework, Operational Resilience, Sourcing, and Fraud Management. KYC Activities: Manages Customer Due Diligence.... Operational Design, Control & Resilience (ODCR) Activities: Supports governance and oversight of the branch’s non-financial risk...
to receiving healthcare. Practi is a corporate venture, proudly part of the Simplyhealth group (a purpose-driven B Corp... looking for The Operations Manager will be responsible for managing critical operational functions, with a focus on improving...