as an Assistant Manager – Guest Services. Your role is to create warm, memorable, and personalized guest experiences while ensuring... Guest Services team to maintain a warm, engaging, and service-driven culture. Ensuring front office operations run smoothly...
to our guests. As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests... and any allied information Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated...
guest services department, including ticketing, admissions, cabana services, locker and towel rentals, lost and found.... Qualifications: "4+ years of experience managing high-volume Guest services operations in a water park or theme park, preferably...
in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food... of the whole Concierge & Guest Service department. Coach, lead, guide and direct the efforts of the team concierge & Guest...
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes..., and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages...
opportunities within the hotel, promoting internal departments and services to enhance guest experience. Demonstrate full knowledge.... Provide brief and accurate answers to all inquiries. Handle every guest request with the utmost politeness...
to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest... about attractions, facilities, services, and activities in or outside the property. Obtains necessary itinerary tickets. Makes guest...
of guest's requests and needs and ensures immediate action as appropriate. Keep Front Office Manager informed of all mishaps... responsibilities for this position are: Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner...
of guest’s requests and needs and ensures immediate action as appropriate. Keep Front Office Manager informed of all mishaps... responsibilities for this position are: Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner...
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.... Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates...
guest complaints or otherwise follow up with manager. Review room queue and work with Housekeeping to expedite turnover.... Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been...
at all times within the reception area. Actively elicit guest feedback and preferences, regarding resort services and ensure... with Guest Services Centre in ensuring all follow ups are done in a timely manner. Ensure correct documentation...
Guest Relations Manager to develop and implement unique guest touchpoints and experiences. Ensure special recognition... to handle guest requests and complaints effectively. Provide feedback and updates to the Guest Relations Manager regarding...
- Full Time Location: United Arab Emirates - Dubai Reporting To: Room Service Manager Description The overall scope... consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest...
reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre... Service and ensure their immediate action, aiming for the highest possible guest satisfaction. What's in it...
reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre... Service and ensure their immediate action, aiming for the highest possible guest satisfaction. What’s in it...
for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services.... Address guest concerns or complaints promptly and professionally, ensuring satisfaction. Report any issues or incidents...
checklists, and room inspections alongside the Quality Manager. Support with compiling and analysing guest satisfaction data... an environment “Where life lives” and indulge in excellence. The resort comprises of 360 contemporary guest rooms and suites, 182...
checklists, and room inspections alongside the Quality Manager. Support with compiling and analysing guest satisfaction data... an environment “Where life lives” and indulge in excellence. The resort comprises of 360 contemporary guest rooms and suites, 182...
The Assistant Event Sales Manager supports the Account Director Event Sales in managing client leads and providing... exceptional sales services. The role involves being knowledgeable about our hotel and using effective sales techniques to maximize...