London - Hybrid Our client, a progressive and award winning fintech scale up, is looking for a Head of Customer... Support to lead and support the growth of our Customer Support and Customer Care operations. In this role...
Role Overview Were looking for a Head of Customer Support to lead global support and logistics teams. This role... and team leadership. Key Responsibilities Customer Support: Manage a distributed team, enhance KPIs like response time...
A fantastic opportunity has emerged for a Head of Temporary Accommodation & Support to join one of Adecco's leading... will support the Director of Homelessness Prevention & Accommodation as the Council's professional lead for housing...
A fantastic opportunity has emerged for a Head of Temporary Accommodation & Support to join one of Adecco's leading... will support the Director of Homelessness Prevention & Accommodation as the Council's professional lead for housing...
Head of Client Support Services –Specialist Wholesale Data Business – Hybrid - £50K + Benefits My client... service and technical assistance. The successful Head of Client Support Services will be responsible for overseeing...
Role Head of Customer Care at SO ENERGY Reporting to our Customer Operations Director. This role is responsible... contact through omni channels and are our frontline in delivering market leading experience. The Head of Customer Care...
Job Description: Head of Engineering - Customer Decisioning Are you passionate about new and innovative technology... of everything we do? Are you passionate about data? If so, you might be the perfect candidate for the Head of Engineering role in the Customer Decisioning...
Role Head of Customer Care at SO ENERGY Reporting to our Customer Operations Director. This role is responsible... contact through omni channels and are our frontline in delivering market leading experience. The Head of Customer Care...
We're looking for an experienced, empathetic, inspirational Head of Customer Operations to lead our 100..., providing mentorship, guidance, and support to foster a culture of excellence and customer focus. You'll help your direct...
its proven model to expand market share in the UK and US. We’re seeking a Head of Customer Success who is passionate... We are looking for a highly organized, analytical, and strategic Head of Customer Success to oversee our global customer success team. Managing...
a talented and pragmatic Head of Customer Success from B2B Events or B2B media/marketing who can execute account strategy... early Friday finishes and 25 days holiday plus bank holidays. As Head of Customer Success, you will work closely with the...
About the Role The Head of Workforce Planning - Customer Service is a strategic leadership role responsible... to meet business goals and deliver an exceptional customer experience. Additionally, the Head of Workforce Planning will drive...
customers across 51 countries. The Group Head of Digital Customer & Distribution reports to the Group Chief Data... / UX Design The Group Head of Digital Customer & Distribution at AXA Group will be responsible for leading and driving...
customers across 51 countries. The Group Head of Digital Customer & Distribution reports to the Group Chief Data... / UX Design The Group Head of Digital Customer & Distribution at AXA Group will be responsible for leading and driving...
. About the Role As Head of Customer Services, you will lead and execute strategies that deliver exceptional customer... reviews to align on future goals. Team Leadership: Lead and mentor Customer Success and L1 support teams, setting KPIs...
an experienced Head of eCommerce Operations & Customer Service to oversee our end-to-end eCommerce supply chain and spearheading... an omnichannel approach to customer support. Oversee and implement our eCommerce customer service strategy, ensuring we deal...
engagement across the customer portfolio to embed in daily workflow, identify risk accounts early, and support Account Management... advantage. The Customer Success team (CS) is a relatively new function at VIXIO and is responsible for the health...
, controls and processes – including those to support ongoing customer assurance of the LSEG control environment. The...The Group Director – Operational Resilience & Customer Assurance sits within the Operations function under the Group...
. Join the rocket ship while it's taking off! 🚀 About The Role... Reporting to the VP of Customer Success, your key focus... from you if you have… Experience building a customer success organization in a high growth environment, ideally a B2B SaaS startup / scale up / PLG...
. Responsibilities: Architecting the customer success organization and solutions to leverage and scale in support of our revenue... ambitions, including striking the right balance for the services and support offered to our broad range of customer segments...