YOU to be our next Help Desk Agent! What You’ll Be Doing: Customer-Facing Support: Be the friendly voice and expert guide for customers..., easy-to-understand ways. Previous experience in customer service or help desk support? Great! If not, don’t worry—we’ll...
direction, the FISA Call Center (FMS/PIP Help Desk) Deputy Director will serve as the “front-line” of the FISA-OPA Help Desk... FISA Call Center (FMS/PIP Help Desk) Deputy Director will: - Manage the Call Center day-to-day operations...
and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk.... Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop...
Description : JOB SUMMARY: The Help Desk Technician is part of a team that delivers excellent IT service and support...
Our client, a progressive insurance broker, is looking for a skilled IT Technician and Help Desk Specialist... maintenance. To ensure success as a help desk specialist, the candidate should have advanced knowledge of computer software...
Trigyn's direct government client has an immediate need for Help Desk Specialist in Albany, NY. Description: Assist... help desk environment. 36 months of experience in developing test plans and performing system level testing. 18 months...
expanding our support team and looking for an exceptional Help Desk Technician who shares our passion for excellence... of a forward-thinking company. What You'll Do: As a Help Desk Technician, you'll be the first line of support for our team, ensuring...
We are looking for a Help Desk Engineer to support a project for our client that is a large financial firm in New York...-on experience for system support in a well-established environment. Proven experience as a help desk technician...
We are proud to partner with one of the most prestigious luxury brands in the world to find a highly motivated IT Help... Desk Technician with a concierge mindset to join their team. This is a unique opportunity to support a high-end environment...
We are seeking a Project Leader - Help Desk Team in NY. Client : Japanese IT company Working Location : NY 10017... help desk team as a leader; provide end-user support by email, phone, or in-person onsite; set up and troubleshoot business...
required, such as A+, Network+, MCP, etc. · Extensive experience with PC support, systems administration, inventory management, service desk...
New York, NY - Salary Range 70-91k Job Brief This position is primarily responsible for maintaining all the firm’s workstations, providing audio/visual support, and participating in remote trial setups. They will diagnose and resolve ha...
help desk tickets and data issues. Develop and execute SQL statements for data analysis. Identifying issues...
for end-users and troubleshoot help desk tickets and data issues. Utilize the following technologies in order to perform...
to resolve unique Level 2, 3 and 4 enterprise issues in helpdesk-based environment. Resolve help desk tickets by diagnosing...
of other teams as necessary. Provide support for end-users and troubleshooting help desk tickets and data issues. Utilize the..., with functional and technical staff to gather technical requirements. Work with various business unit and ITS staff to help identify...
as necessary. Provide support for end-users and troubleshoot help desk tickets and data issues. Utilize the following...
implementations, Integrations, and enhancements. Provide support for end-users and troubleshooting help desk tickets and data issues...
desktop support calls transferred by the Service Desk. Monitor ITSM work queues to ensure timely and effective...
Desk for NYSIF staff and external customers. Address service requests and provide assistance to end users as it relates...