and motivated Help Desk Specialist II for a Full-Time position. Job Summary: The Service Desk Specialist must possess... determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs...
Overview Planned Systems International, Inc (PSI) is seeking a Help Desk Specialist to support our Government... years of previous Help Desk experience. Duty hours: M-F 8:30am –5:00pm; then changing to shift work to support 24x7 in Oct...
Overview: Planned Systems International, Inc (PSI) is seeking a Help Desk Specialist to support our Government... years of previous Help Desk experience. Duty hours: M-F 8:30am –5:00pm; then changing to shift work to support 24x7 in Oct...
Overview: Planned Systems International, Inc (PSI) is seeking a Help Desk Specialist to support our Government... years of previous Help Desk experience. Duty hours: M-F 8:30am –5:00pm; then changing to shift work to support 24x7 in Oct...
Help Desk ticketing system (Symantec Service Desk). Communicate information in an effective manner with a clear... by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management appropriately...
and motivated Tier II Service Desk Specialist for a Full-Time position. Job Summary: The Service Desk Specialist must possess... determining how to accomplish tasks. The Service Desk Specialist must operate with appreciable latitude in developing methodology...
/Technical Support Specialist for a contract in Washington D.C. The Tier II Helpdesk/Technical Support Specialist will work... and KSAO’s) 1-2 years’ experience in technical Help Desk environment. 1-2 years’ experience working within an Active...
/Technical Support Specialist for a contract in Washington D.C. The Tier II Helpdesk/Technical Support Specialist will work... and KSAO’s) 1-2 years’ experience in technical Help Desk environment. 1-2 years’ experience working within an Active...
to build a good working relationship with other DoS support groups. Ability to serve as a presenter for any Help Desk..., but not required. Ability to process and resolve Human Resources inquiries submitted to the GTM Help Desk via troubleshooting not just easy, but complex...
Position: Help Desk Specialist – T3 Assist Helpdesk Manager by providing oversight and guidance to help desk team... teams. Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking of all Tier...
Tier II *** is currently seeking skilled and qualified candidates for their Help Desk Tier 2 Technician position... this position to someone you may know to be a fit. Below are the position details for your reference: Job Description: Help Desk...
, and follow-up steps. · Supervises operation of help desk and serves as focal point for customer concerns. · Provides support... Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies...
) Job Description : Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii.... Maintain service level agreements related to Desk Side support Service/Incident requests x. Work with other technical teams...