Description The National Security Sector of Leidos has a career opportunity for a Help Desk Support Specialist... you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization...
Description The National Security Sector of Leidos has a career opportunity for a Help Desk Support Specialist... you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization...
Technical Support Specialist to join our team and provide high-level assistance for complex technical issues. In this role... software applications, hardware, and network-related problems. Proficiency in working with MS365 platforms at help desk level...
, Reset, Remote Wiping) Responsibilities: Assist the team with taking help desk calls, emails, and support to team... information that can be handed off to the agency Tier III team • Perform help desk support for a variety of office automation...
III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems... help desk calls, emails, and support to team members as needed. Act as liaison between clients and support groups...