Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
first and third party B2B data and leveraging desk research, this role pulls and reports on digital, industry, marketplace..., consumer, and viewership data to formulate strategic insights to help support in-region teams achieve their revenue goals...
resolution of calls with help desk 3) Implements software patches, security fixes, and tests and validates modified system.... What You'll Do: Hardware Troubleshooting: Identify and resolve hardware issues to maintain top-tier workstation functionality...