Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Virtualization/VMWare Required 5 Years Backup and Recovery Required 5 Years Help Desk Support Required 5 Years... to all levels of support requests from Tier 1 - 3. Communicates effectively with teammates and customers of varying levels...