With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight... year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
1.自发地听取并回应客人、同事或供应商的问题，并寻求解决方式。 2.在本职工作中善于积极从经验中学习。 3.善于沟通，展示热情使客人乐于尝试新体验。 4.遵守程序，守时，具有良好形象，准确完成任务。 5.同意并执行能够促进客人服务的行动，以积极的态度处理客人的投诉及建议并把必要的信息反馈给餐饮部经理。 6.保证在服务期间，客人的一切需求与投诉都能够及时高效地解决。 7.了解部门标准的细节，并能够向团队解释标准。 8.准备考勤及员工工作日程以达到商务需求（考虑内部...
1.在整个工作过程中，始终保持高度的客户服务意识。 2.保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。 3.有随机应变的能力，在各种服务场景中，能快速有效的对VIP客人的需求做出反应，解决VIP客人的问题，让VIP客人满意。 4.关注VIP客人的喜好，经过培训后熟悉掌握VIP客人的客史记录。 5.有很好的沟通表达能力，讲好酒店以及餐饮菜品故事。 6.建立VIP客人接待喜好档案，定期做培训，关注培训质量。 7.熟悉VIP客人...
1.在整个工作过程中，始终保持高度的客户服务意识。 2.保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。 3.有随机应变的能力，在各种服务场景中，能快速有效的对VIP客人的需求做出反应，解决VIP客人的问题，让VIP客人满意。 4.关注VIP客人的喜好，经过培训后熟悉掌握VIP客人的客史记录。 5.有很好的沟通表达能力，讲好酒店以及餐饮菜品故事。 6.建立VIP客人接待喜好档案，定期做培训，关注培训质量。 7.熟悉VIP客人...