Job Responsibilities: Manage and oversee all aspects of hotel operations, including Front Office and Housekeeping... front desk operations, reservations, and property management systems. Familiarity with guest service protocols, industry...
do you have as a Hotel Operations Manager? Company profile MCi Career Services 4.1· Human Resources & Recruitment51-100 employees... Ability to handle guest complaints and staff disputes professionally. Strong understanding of hotel front desk operations, reservations...
Job Responsibilities: Oversees daily operations, ensuring quality standards and customer expectations... professionally. Strong understanding of hotel front desk operations, reservations, and property management systems (PMS...
Maintain the highest standard of service in order to provide customer satisfaction and the best possible customer experience... Maintain physical stamina and proper mental attitude to handle the job function and provide customer service to events...
and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management... of spoken and written English • Pays attention to details and have strong customer service skills • Mature, meticulous...
, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotel... with additional bar training as well as Hostess training on how to handle events and bookings. Maintain a high customer service focus...
availability and making decisions that are in the best interest of the hotel. Assist Guest Service Agents, Operators, Reservation... in a polite, efficient manner and a high level of customer service is consistently maintained Preparation and co-ordination...
, as required Demonstrate a high level of customer service at all times Comply with hotel security, fire regulations and all health and safety...: 2 years of experience in a luxury hotel, leisure or any customer service experience related sectors Possesses the...
the status quo! #BELIMITLESS" Job Description Report directly to the Duty Manager, the Guest Service Agent... is directly responsible for the day-to-day operations of the reception whilst on duty. The Guest Service Agent is also to ensure...
? As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel... and instruct Guest Service Agents, Operators and Bell Attendants in details of work Manage front desk operations by completing...
and customer performance Address and resolves any issues or complaints from clients Attend hotel / departmental meetings... and other scheduled meetings or hotel events to support business operations, such as daily morning briefings, Business Development...
and inspires each of us to consistently provide luxury service. What will I be doing? As Senior Sales Manager/Sales Manager... operations, such as daily morning briefings, Business Development meetings, lateral service, etc Conduct “Bring Back Old...
adherence to the highest standards of personal integrity and ethical behavior is non-negotiable Exemplary customer service... the status quo! #BELIMITLESS" Job Description The Senior Sales Manager is entrusted with the critical responsibility...
with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide... and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures...
Job Description: JOB SUMMARY The Duty Manager is responsible for driving the hotel's Balance Score Card... Loyalty Manager and At Your Service Manager to ensure the goals are met. The Duty Manager is also the main point of contact...
#• Servicing top-tier affluent card (HNW) clients as a Lifestyle Relationship Manager # • Experience Work... are met not just reactively but also proactively Handle customer complaints and take relevant remedial actions in real time...
on service and sales on the ULTIMA card product in Singapore Support initiatives that drive improvement of customer satisfaction...Job description * Servicing top-tier affluent card (HNW) clients as a Lifestyle Relationship Manager Experience...
Servicing top-tier affluent card (HNW) clients as a Lifestyle Relationship Manager 2 years contract... Handle customer complaints and take relevant remedial actions in real time; anticipate any such instance that may require...
of the hotel to the customer. Management and growth of corporate accounts by tracking individual transient, group... customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities...
Service Standards and hotel's Brand Standards. Executes exemplary customer service to drive customer satisfaction... process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE...