and Expertise: Ideally, 2 years of relevant experience, primarily in Service Desk positions. Experience in troubleshooting...
Job Summary: Designs, implements, and maintains IT infrastructure and related system software and utilities to ensure... and correlating incident reports and change requests. Performs RCA (Root Cause Analysis) for recurring IT operational issues...
/IP, DNS, DHCP, VDI and VPN configurations. Provide general IT end-user support Provide complete resolution summary upon... resolution Communicate effectively with end-user and IT Support Team to resolve assigned tasks Peripherals setup & support...
What it's about As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring...
What It&aposs About As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring new hires achieve...
to knowledge documentation creation/approval. Qualifications The Requirements At least 3 years of Service Desk L1 experience or IT...Description The Role Manage escalated tickets from Service Desk L1 and other support group. Performs advance...
understanding of the support centre/help desk process. Ability to troubleshoot IT problems over the phone Ability to work... At least 2 years Prior IT Help desk/Service Desk experience is required Preferred Licenses/Certifications Call Centre Management...
first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems...Metacom Solutions is urgently hiring for Service Desk Specialist | BGC Job Description: Responsible for providing the...
. Your impact A Service Desk Analyst is the first line of contact with our clients. You will troubleshoot, diagnose, and resolve...Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments...
Position Description Job Responsibilities Your main responsibilities as Junior Consultant - Service Desk Analyst... or technical specialists. Ticket Management: Create, update, and manage service tickets or incident records in the IT service...
& troubleshooting skills. Nice to Have: Demonstrated experience in leading a team of IT Service Desk and/or IT Operational... in a service desk environment or call center. Sound knowledge of supporting Microsoft technologies, including MS Office suite...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk...
and expand knowledge of help desk procedures and services to capture issue resolutions and promote continuous improvement...Make a difference. Be happy. Grow your career. The Patient Portal Service Desk Agent I answers calls, in-baskets...
and expand knowledge of help desk procedures and services to capture issue resolutions and promote continuous improvement...Make a difference. Be happy. Grow your career. The Patient Portal Service Desk Agent I answers calls, in-baskets...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk...