Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research...Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare...
The Tier 1 Help Desk Technician handles intermediate level IT support requests that come in from our Clients. The Tier... the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities...
should be handled or escalated in order to achieve call/case resolution Field Tier-I IT service desk incidents/requests and properly... and escalation of incidents working in a Tier 1 through Tier 3 environment helping to meet established SLA's and OLA...