Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research...Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare...
. The help desk also provides vetting and approval and offers ongoing support for the Medicare Provider community... in tracking help desk calls pertaining to application, networking, and systems problems and issues. - Promote a high level...
front line client support by providing Tier 1 technical support through analyzing and troubleshooting technical problems... troubleshooting and resolving open incidents in the help desk as the first level of client service delivery; also performed on site...