-focused IT Helpdesk Specialist to join our team in Washington, DC, for a full-time position requiring 3 days of in-office work... to document in our internal Knowledge Base Proven experience in IT Helpdesk or a similar technical support role Excellent...
Responsibilities Helpdesk Staff/Specialist Location: Onsite Washington, DC Responsibilities: This vital... for application users by responding to operational problems that are funneled to the team via the customer's helpdesk ticketing system...
performance. Collaborate with other IT staff to resolve technical problems and improve IT services. Qualifications: Active... Top Secret clearance is mandatory. High school diploma or equivalent; an associate degree in Information Technology...