and implementing those with a recognized business benefit. Endorse ticket to end user support and or other IT service providers... Incident management Identify resource to perform onsite support General Service Desk Services Receive, log, prioritize...
requests from clients assigned by the Service Desk Team Leader, escalating to the senior teams where required Primarily... (Microsoft/ITIL) would be advantageous Apple system experience What will you do? Resolving scheduled incidents and service...
requests from clients assigned by the Service Desk Team Leader, escalating to the senior teams where required Primarily... (Microsoft/ITIL) would be advantageous Apple system experience What will you do? Resolving scheduled incidents and service...
of remote management software TeamViewer and Splashtop Knowledge of Manage Engine Service Desk Knowledge of PDQ Deploy and PDQ... and problems are logged in the Service Desk ticketing system and resolved within agreed SLAs Provide support, troubleshooting...
Engine Service Desk Knowledge of PDQ Deploy and PDQ Inventory application, Experience in assisting end users to set up... by following resolution procedures. Ensure all incidents and problems are logged in the Service Desk ticketing system and resolved...
or equivalent in IT a plus What will you do? The role of the IT Service Desk Analyst is to provide effective support for all IT... Required: A minimum of 3 years working in a Service Desk technical environment. A minimum of 1 year supporting an environment with 500...
or equivalent in IT a plus What will you do? The role of the IT Service Desk Analyst is to provide effective support for all IT... years working in a Service Desk technical environment. A minimum of 1 year supporting an environment with 500+ end users...
- Service Desk Associate Technician is an information technology (IT) professional who helps users resolve issues with computer... - Service Desk Associate Technician working Remotely in Metro Manila Philippines, you’ll be a part of bringing humanity...
Time) What are we looking for? Skills Required: Experience in a Service Desk or IT Support role Familiarity... resolution What will you do? The Service Desk Agent plays a crucial role in ensuring customer satisfaction, proactively...
) What are we looking for? Skills Required: Experience in a Service Desk or IT Support role Familiarity with chat support or similar platforms... Service Desk Agent plays a crucial role in ensuring customer satisfaction, proactively communicating with clients...
and IT Service Management. Knowledge in Agile project management methodologies Broad understanding of client IT technologies.... Experience in working in APEX A thorough understanding of the strategic vision for the service desk and the ability to set the...
Responsibilities of Service Desk Analyst includes but are not limited to: Be part of Noble IT Service Desk... that provides telephone support answering, logging and prioritizing IT incidents and service requests to ensure that the service...
Service Desk and/or IT Operational departments within a complex multi-location business. Knowledge of the retail industry...) What are we looking for? At least 3+ years' experience in a service desk environment or call center. Sound knowledge of supporting Microsoft technologies...
& troubleshooting skills. Nice to Have: Demonstrated experience in leading a team of IT Service Desk and/or IT Operational... in a service desk environment or call center. Sound knowledge of supporting Microsoft technologies, including MS Office suite...
/ deployment email advisory Job Requirements: Bachelor's Degree in any IT-related field 1-2 years of Technical Support/Desk Side...Email & Chat Support Biometric tool refresh & support Project POC Audit issues / concerns Service request (software...
or Doctor accordingly Maintain high standards of customer service through handling of all customers in a courteous, friendly... experience in the related field is required for this position Must have outstanding customer service orientation Excellent...
or Doctor accordingly Maintain high standards of customer service through handling of all customers in a courteous, friendly... experience in the related field is required for this position Must have outstanding customer service orientation Excellent...
stakeholder engagement and successful project delivery. Additionally, the position focuses on enhancing IT Service Management... through process improvement, resource optimization, and achieving operational excellence. Key Responsibilities IT Service...
High proficiency in or knowledge of different operating systems, network administration and service desk administration... - hammerjack has the perfect opportunity for you! Role: IT Project Manager Location: Remote - Permanent Work from h...
High proficiency in or knowledge of different operating systems, network administration and service desk administration... - hammerjack has the perfect opportunity for you! Role: IT Project Manager Location: Remote - Permanent Work from h...