looking for an IT Support Technician to join our dynamic IT Shared Services team in Cincinnati! In this hybrid Tier 1 role, you'll... chats and consult with Tier 2 support for complex issues. Document Clearly: Maintain accurate records in our ticketing...
and an appetite to solve problems. Job Summary: The Help Desk Support Technician will be primarily responsible for the Tier 1... level of support for Optimized IT and all Optimized IT’s clients. This role will also involve interaction with Optimized IT...
IT solutions that support clinical trials. Monitor and troubleshoot device issues to ensure flawless operation... Experience with mobile device management platforms preferred. Proven experience in device provisioning or IT support, preferably...