Account Service Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Oversees, facilitates..., and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client...
Account Service Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Oversees, facilitates..., and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client...
cycles. ITIL: Familiarity with ITIL (Information Technology Infrastructure Library) best practices and IT service management...-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software...
Senior Backup Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3... and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the...