technical team virtually, interact directly with and manage the Customer relationship. Manage key resources supporting Incident...-to-day management of the Transport Field/Base Network Engineer (FBNE) staff assigned to include Incident Management, O&M...
technical team virtually, interact directly with and manage the Customer relationship. Manage key resources supporting Incident...-to-day management of the Transport Field/Base Network Engineer (FBNE) staff assigned to include Incident Management, O&M...
team virtually, interact directly with and manage the Customer relationship. Manage key resources supporting Incident...-to-day management of the Transport Field/Base Network Engineer (FBNE) staff assigned to include Incident Management, O&M...
) for incident Response, Update, Handoff, and Resolution times. The Service Desk Specialist must follow published Standard Operating... and installation, site and station manager kiosk support Perform endpoint device imaging Responds and diagnoses problems through...
: Perform any other operational support tasks as assigned by the TRB Manager, or by the managers from the parent organization... Service Management frameworks and methodologies, such as ITIL. Proficiency in managing and optimizing ITSM processes...
: Perform any other operational support tasks as assigned by the TRB Manager, or by the managers from the parent organization... Service Management frameworks and methodologies, such as ITIL. Proficiency in managing and optimizing ITSM processes...