. As an in-house Subject Matter Expert, you will contribute to the delivery of the product roadmap and help develop a range of ITIL... content within a collaborative, cross-functional team. As an ITIL Subject Matter Expert your tasks will include the...
procedures, systems, and applications. Become a subject matter expert in various support areas. Maintain knowledge base... Proven communication, interpersonal, organizational, and planning skills. Knowledge of ITIL and ITSM Principles. Prior...
and recommends upgrades or improvements to end user hardware and software. Recognized subject matter expert in job area typically... a Level 3 EUC and support subject matter expert, driving all aging tickets and customer service issues in area to completion...
procedures, systems, and applications. Become a subject matter expert in various support areas. Maintain knowledge base... Proven communication, interpersonal, organizational, and planning skills. Knowledge of ITIL and ITSM Principles. Prior...
matter expert in a team of engineers and delivery managers responsible for the delivery and support of TMG’s business facing...About the Role As Senior Operations Engineer you will be a respected and trusted source of knowledge, a subject...