to work in US Shift/Night Shift. Job Title : Senior Lead – Business Integration Analyst (SAP FI) Educational... and SAP best practices. As lead of small efforts will act as project manager, business analyst, and technical lead. On large...
-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software... level stakeholders Collaborate with and lead a larger cross functional team to the closure of large complex deals...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... We are seeking a talented and experienced Lead UX Writer to join our design team. As athe Lead UX Writer at Freshworks, you will play...
about the role We are seeking a highly skilled Lead Business Analyst with knowledge of telecom domain and proficiency..., and telecom services. As a Lead Business Analyst, you will play a pivotal role in driving the design, implementation...
in stakeholder management to gather, analyse and launch requirements related to ITSM, ITOM and CMDB/Asset areas. The consultant... Service Management (ITSM) 5 years’ experience in ServiceNow CMDB, Asset Management & ITOM Education: Bachelors...
experience (CRM, CX) and employee experience (ITSM). \nFreshworks' cloud-based software suite includes Freshdesk (omni-channel...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni...
industry in infrastructure support and management area Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM...
standards Be the expert on the BMC Remedy/Helix platform, custom applications and native applications like ITSM, CMDB, SmartIT.... We expect you to have: (Minimum Qualifications) More than 12 years of experience of BMC Remedy and BMC Helix ITSM. Good...
Automated Test Framework (ATF), manual and automated testing, and a strong understanding of ITSM, ITOM, CSM, or CMDB modules...-on experience testing ServiceNow ITSM, ITOM, CSM, CMDB, HRSD, or other modules. Proficiency in JavaScript, ServiceNow scripting...
for enterprise environments. Familiarity with ITSM platforms like ServiceNow. Experience in automating manual workflows... and processes. Experience with integrating systems like SAP and SharePoint. Job Functions Lead the design process from concept...
as needed. Manage and maintain IT inventory, ensuring accurate records of hardware and software assets. Lead and participate in IT... of experience working within the ServiceNow ITSM platform. Good Communication Skills, verbal and written. Strong Microsoft Office...
and implement continuous improvement opportunities to enrich overall operations. Lead L1 and L2 operations teams; responsible...; drive ITIL and ITSM practices and process rigor. Engage L3 support where applicable and facilitate activities through...
, and management outcomes while fostering simple, authoritative reporting and analytics. Lead and establish standards and practices... for integrating and maintaining the Service Management workflows (ITSM, ITAM, ITOM) architecture and functionality. Provide input...
and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient... as a Lead. Any Graduation or B.E or any Equivalent Degree. Preferred Skills and Experience ITIL4 certified High level...
communication and collaboration skills, with the ability to lead and mentor a team Flexibility to work outside of normal business... skills. Familiar with ITIL & ITSM principles. What's in it for you? Pathways for career development Work...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... and adjust strategies accordingly. 4. Team Leadership: Lead and mentor a team of sales professionals, providing guidance...
and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) Understanding of platform... architecture (Kubernetes) Required Experience: Minimum 5 years of management of a team or teams, should be able to lead a team...