Job Description ABOUT INFOSYS: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in ...
with incident management processes to improve standard incident and major incident practices. Our IT Asset and Incident Management... you an understanding of how various technologies are related which helps with troubleshooting and prioritization during incident management...
, we are 105+ users who needs helpdesk support to perform their daily task. Service Desk Technician’s role is to ensure proper... according to defined processes to meet defined SLAs Escalate incidents with accurate documentation to suitable technician, when...