Ability to provide quick solutions for operational issues Intermediate to advanced reporting skills a. Team Leader Requirements... Team Leader) ● Preferably a team lead in the travel / hospitality industry for 2 years. ● Familiar with or knowledgeable...
Bilingual: - Korean Market: Korean & English ● Outbound & Inbound Call Services ● Text Channel Services... ● Escalate new and unsolved issue to the Team Leader or in house PIC if needed ● Embed culture and values in the daily...
Handling operational services : ● Bilingual: - Korean Market: Korean & English - Korea Market: Korean & English... solve the problem ● Escalate new and unsolved issue to the Team Leader or in house PIC if needed ● Embed culture...
Handling operational services : ● Bilingual: - Japan Market: Japanese & English - Korea Market: Korean & English... solve the problem ● Escalate new and unsolved issue to the Team Leader or in house PIC if needed ● Embed culture...